Products purchased from Puma India Online Store

PUMA India is committed to your happiness. We want you to be as pleased with your purchase as we are in serving you. If you're not happy for any reason, we will gladly accept your return within 14 days of your order delivery date. 

For a guest user, please click here and fill the required details

Please Note:

-- Any damage caused due to neglect, improper usage will not be covered under our Returns Policy.

-- Products can only be returned if they are in an unused condition

-- Face Masks, socks, eyewear and bodywear products are not applicable for returns

-- All items to be returned must be unused and in their original condition with all original tags and packaging intact (for e.g. shoes must be packed in the original shoe box as well and returned), and should not be broken or tampered with.
--Please note that for all footwear purchases, we kindly request you to refrain from removing the tag loop attached to the product upon receipt. This tag loop serves as an essential part of our return and exchange process. Removal of the tag loop may result in the inability to process returns or exchanges

-- In case of purchase of multiple quantity the same the SKU (size variant), all quantities need to be returned

-- In case of concerns on the delivered product, please raise a request with us in here or send a mail at customercareindia@puma.com within 72 hours of delivery

-- If you choose to self-ship your returns yourself instead of using Puma return logistics, kindly raise a callback request or claim with us in here

Please do expect a call or response from us at your registered contact number and mail ID"